Candle care

We want you to get the most from our hand-poured candles. Take the following steps to care for your candle and help it smell great and burn better for longer.

First burn

The first time you burn the candle we suggest letting it form a full melt pool (a pool of wax that covers almost the entire surface of the candle). After around 2 hours the melt pool should be fully formed and any wax that remains on the edge will melt in to the pool at the candle is used again.

Burn time

All our candles come with an estimated burn time – this is calculated from the weight of wax they burn per hour.

We do not recommend that you burn your candle for longer than 4 hours at a time.

Wick care

We use TCR wicks in our candles – these are a high quality cotton and paper wick that are generally low maintenance.

  • If your wick is excessively long (longer than around 5mm) you should trim the wick before lighting the candle
  • If your wick is very off-centre you can carefully adjust it with tweezers or a wick tool after you extinguish the candle

Short candle wick

If your candle wick is below 5mm in length you will have a small, weak flame or it may not be possible to light the candle.

If you can light the candle:

  • Light the wick and allow the candle to burn for 20-30 minutes
  • Extinguish the candle
  • Wait 5-10 minutes for the candle to cool slightly
  • Carefully use a paper towel to absorb some of the wax from the melt pool – this will expose extra wick
  • Allow the candle to fully cool
  • Relight the candle to test your new wick length

If the wick is too short to light:

  • use hairdryer or a heat gun to melt some of the top layer of wax. Pour it onto a paper plate and discard the excess.

Soy-wax

We use a EcoSoya CB-Advanced, a high quality vegan-friendly soy wax that is both sustainable and biodegradable in our candles. This wax has an beautiful smooth appearance, creamy colour and wonderful scent throw.

We have found it to also tends to release minuscule air bubbles in to the candle’s melt pool it burns.

These bubbles are not harmful or dangerous and do not effect the burning characteristics of our candles.

Placement

Always burn your candle on an even, solid and stable surface. Make sure that the surface is suitable for a container that will get warm.

Handling

Our candle jars should never be hot enough to harm you but they can get surprisingly warm! Use care when handling a candle that is lit or has recently been extinguished and keep candles well away from flammable materials.

If you notice any defects or in the candle’s container do not light the wick. Please contact us to arrange a replacement.